How are the items mailed out?
Most jewelry items are placed in white jewelry boxes and then in bubble mailing envelopes. All items are sent out via the USPS first class mail with delivery confirmation.
How are payments processed?
My store and the ecrater website do not have anything to do with processing payments. This is all done through Paypal. We do NOT have access to or any information on your credit cards, bank accounts or Paypal accounts. If you are having issues with making a payment please contact Paypal as they process all of the payments for my store. The only information we have is whether or not a payment has been made.
What is sterling silver?
Pure silver is too soft to be used to make jewelry so copper is usually added for strength and durability. Sterling silver is 92.5% silver and the rest other metals, usually copper. When buying a sterling silver item you will usually find it stamped 925 or sterling somewhere on the item.
What if an item is out of stock?
From time to time an item will be out of stock especially around the holidays. If it looks like it will be a while before it comes in stock again you will receive a refund.
How do I find out what ring size I need?
There are quite a few websites that instruct you how to measure your ring size. Just take a piece of string or strip of paper and wrap it around the finger you will be wearing it on. Then measure it to see how long it is and you can find out what ring size you need.
Other countries have different ring sizes than the US ring sizes. Here is a link to a conversion chart that will help you find your ring size: www.onlineconversion.com/ring_size.htm
There are other ring conversion charts on the internet that you can use too.